Why you should move to Microsoft Business Voice from WebEx?

If you’re looking to boost communication and set up a successful a flexible working environment, you will need to start looking at communication tools that can help create this culture into your business. You probably have heard about Microsoft Business Voice and Cisco WebEx, but might not understand the pros and cons. They both serve a similar purpose, but the question is, can they meet user expectations? In this blog we will be going into the similarities and differences of the tools and will recommend why Microsoft Business Voice is a great choice for your main communication and collaboration tool.

They both offer video conferencing. – What’s the difference?

So yes, they both offer video conferencing but what makes it difference is quality. The quality of a call on Microsoft Teams in our honest opinion is a lot better and yes it does depend on the Wi-Fi connection and the sound quality but in general better-quality calls. The calls don’t drop midway through which means its reliable and saves all the faffing around. Microsoft Business Voice enables users to hear and see everything they need. We always recommend to our customers to invest in good quality video camera and microphone to ensure they have the best experience almost like a real-life chat without the person. Cisco WebEx has its limitation with video conferencing in terms of quality. It starts of good quality video resolution however if one person is experiencing poor network resolution, this will affect other participatants. We don’t know why but let’s just say…that shouldn’t happen.

Easy Integration with Microsoft Business Voice

Microsoft Business Voice is built on Microsoft Teams, this means it’s quick to implement and get started. You won’t waste a lot of time trying to figure out how to use a new system because it’s simple in its design and functionality and mirrors other common apps Microsoft have released like Skype. Also, it has inclusivity built into it with features like colour filters, narrator, sound alerts, keyboard shortcuts, live captions and multiple language translation meaning it is hopefully accessible and usable for most people. Secondly, it being built on Microsoft Teams means that you can call, chat and work on a document all at the same time – as well as use it as a telephony system.

Microsoft Business Voice suitable for SMB’s

Microsoft Business Voice is one of those great products that give you all the features and capabilities of an enterprise grade tool, but it’s suitable for SMB’s! Whether you are 20 or 200 users, you need to same levels of version control, efficient communications and collaboration to be able to succeed. It’s also the perfect remote working product, so if you’re trying to save on office space as start up or small business – or have 100 roving workers that are travelling up and down the country to meetings and appointments – Business Voice can give you an enterprise grade phone system whatever your size, that is accessible on desktop, laptops and mobiles. Webex does have different plans for small, medium and large teams – but the smaller teams get less features! How are you supposed to grow without all the opportunities as other businesses in your industry?

Custom Background feature

Microsoft Business Voice is built on Teams which means you will have access to features like ‘Custom Background’, unique feature where you can video call and have a custom background behind you. It could be your company logo or a fake office. This feature is unique and can only be found in Microsoft Teams so when you’re working from home and want to look like you’re working from the office – you can with this amazing feature. The blur feature is similar to custom background as it helps the recipient to focus on the person and not so much on the surroundings. We know with our office environment; everyone is busy, and our engineers are constantly coming in and out of the office. This can often be distracting in a video call so the blur feature can take away all the distractions so that everyone is focused on the person who is speaking. Also, when working from home, you might not want to share in the inside of your house on a conference call. Here’s a video demonstrating how helpful this feature is!


Record Meetings with Microsoft Business Voice and WebEx

Microsoft Business Voice and WebEx both offer this feature. It essential for every video conferencing tool to have this feature as it’s very helpful. If someone missed the call, but needed to take important notes from it, they can reference back to the video. This feature is also great for having a record of content/conversations that are discussed and can be used for training purposes. With Business Voice being a Microsoft 365 package product, the recording is the stored in another application (Stream) within your Office 365 portal so you can access it alongside other web apps like Word or OneNote, so it’s all in the same place.

What should you choose?

So now you have heard the similarities, the differences hopefully you’re convinced a move to Business Voice is a good idea for your organisation. We think for any organisation, big or small. Microsoft Business Voice is better suited and is designed to boost collaboration because of its unique and reliable features. Utilizing and using this tool is designed to be easy, which means everyone can adopt it as it requires little training. So, that’s our verdict, we hope you can trust our recommendation and if you’re looking to learn more about this tool and how it can help you build a modern workplace, get in touch with our details below.

Next webinar session is June 24th at 10am:

June EventBrite Banner Menu

What do your workers need in order to succeed at working from home? Find out about the IT essentials a home working organisation needs.

AGENDA: 10-11 AM

  • Collaboration & communications software
  • File and document cloud storage
  • Remote working capabilities and practices
  • Hardware ,devices and telephony.
  • Q&A

Register your interest below