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IT Change Management

Are you concerned about making changes to your IT Infrastructure? Are you thinking of migrating to Microsoft 365, or another Microsoft product or service? Are you worried about whether your staff will adopt the new software at an appropriate rate?

At TechQuarters, we have developed award-winning IT Change Management Procedures which have helped countless clients move to better suited Microsoft products or services. We provide the knowledge, insights, and expertise to help make any transition as smooth as possible.

Initial Planning Period

  • Meeting with Department Heads
  • Agree the training schedule and timeframe
  • Manage the rollout of 365 Cloud Academy

 

6-Month Training Schedule

  • Introduce users to training platform
  • Initiate email campaigns for each department
  • Present progress report to Department Heads
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Send us an Enquiry

Introducing new technology and solutions is important for a business – it’s the only way to keep your organisation up-to-date with the demands of modern working. But we understand that adoption of new technology can be as big of a challenge as introducing said technology in the first place. Return on investment for new tech is essential.

Here at TechQuarters, we offer all customers migrating to Microsoft solutions our IT Change Management Service. This is a six month training schedule based around our learning platform, the 365 Cloud Academy. This platform contains thousands of tutorial videos, edited in a short and accessible style, that teach you all about Microsoft 365, in an easily digestible way – each video is between 15 seconds and 2 minutes long.

TechQuarters will begin by arranging a meeting with the heads of your departments to discuss overall goals, and what areas of training should be priorities – and from this, we will agree on a schedule. Then, a series of webinars will be arranged for your users, in order to introduce them to our training platform. Weekly email campaigns will be scheduled for each department, to direct users to priority areas of training. Finally, each department head will receive monthly feedback from us regarding user activity and progress.

Why choose TechQuarters for Change Management?

If your organisation is migrating to Microsoft 365, or considering migrating, you will find no better partner than TechQuarters. We are a Microsoft Gold Partner, and a Tier 1 Cloud Solution Provider. What this means is that, over the years, we have demonstrated an exceptional standard of service; our expertise in Microsoft’s portfolio of products can be seen in our customer testimonials and, of course, our 365 Cloud Academy training platform. We have onboarded almost 30,000 users to Microsoft 365 in our 11 years of operation, and our customer satisfaction score is at an all-time high.

If you are in any way interested in Microsoft 365, feel free to contact us. We can discuss what areas you’re interested in, the needs of your organisation, and how we can help.