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Microsoft Teams Telephony Features

‘Give employees the virtual calling features they need, backed by the security and reliability of Microsoft Teams.’

Many of us are having to employ some kind of telephony service now that our working styles have moved to a more remote, work-from-home kind of style – this is why, as a business owner, having the perfect telephony system in place is so important, it will save you both time and money. 

If you aren’t already using Microsoft Teams and its many telephony services, we’re going to tell you why you should be. Microsoft has developed a range of different pricing plans for their Teams application so as to provide businesses with the most cost-effective, and useful, options out there. You should only be paying for what you need and want, and Microsoft understands that. 

They also understand that different businesses have different needs and uses when it comes to their telephony systems – some call internationally more than others, some call in general more than others, some need video conferencing capabilities, others just need a secure, encrypted network. No matter what it is your business is needing, at TechQuarters we’re able to pair you with the perfect package.

Microsoft Teams also has some super useful features that come in handy every day! Here are a few of our favourites: 

  • Auto-Attendant Feature: Answer inbound calls and easily route them to the right queues with a cloud-based phone system. Set parameters to route calls by time zone, language, or availability
  • Cloud Voicemail: Access voicemail messages and transcriptions anywhere from any device.
  • Cloud Compliance Recording: Easily connect to partner compliance recording solutions.
  • Audio Conferencing: Add flexibility to meetings with a dial-in number, included in every online meeting.

If you’d be interested in finding out more about how you can integrate Microsoft Teams into your working life – give us a call. As a Tier 1 Microsoft Partner, we’re able to help you make the best, most informed decisions, and get the most out of your subscriptions and licensing through Microsoft.