London IT Support

London IT Support is our flagship service here at TechQuarters. We provide support for desktops, networks, servers, printers and software such as Microsoft Office 365.

Our IT Support service average case fix rates are 70% of all support calls in 24 hours65% in 8 hours and 50% of cases in 30 minutes. We also monitor all your network and critical systems 24/7 to preempt any issues before they happen.

Our proactive support service is cost effective, priced on an all-inclusive fixed monthly fee and covers all your IT equipment.

What London IT Support services do we offer?

We provide two packages for London IT Support for you to choose from:

1. Full IT Support

Unlimited calls to our help desk

Unlimited call-outs to your sites

24/7 proactive server and network monitoring

Dedicated proactive Account Management

Service reports

New technology advice

Office 365 Training Bot

Ad-hoc project services as preferential rates

All for a fixed monthly fee

2. Office 365 Support

Unlimited calls on Office 365 email and apps

Dedicated account management

New technology advice

Office 365 Training Bot

Ad-hoc project services as preferential rates

All for a fixed monthly fee

 

Get a Free 30 Min Phone Consultation

“Very happy with the support service received since 2012 and highly recommend TechQuarters”

Peter Murphy – Director, Right Now Residential

“They are the type of company that cares about the quality of solutions they deliver and it shines through in their work ethic, project delivery and support.”

Barry Jeffrey – IT Manager, Caroline Chisholm School

Service Level Performance

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Calls Solved in 24 Hours

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Calls Solved in 8 Hours

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Calls Solved in 8 Hours

Benefits

Productive Workforce

Productive Workforce

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Improved Staff Morale

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ROI on Purchase

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Competitive Advantage

2019 UK Cloud Awards Winners

One reasons you know you are safe with us, is because of our Founder & CEO Chris Dunning’s award of ‘Cloud Visionary of the Year’ at the 2019 UK Cloud Awards.

The judges comments included: ‘The winner this year had no less than 9 separate testimonials. These all backed up a story of cultural change, introducing and using  new technologies to keep pace with this rapidly evolving market. Loads of evidence of thought leadership, mentorship and accreditation’s galore. The entry clearly demonstrated real benefits to their customers and what high regard they have for him.’

Award Winning IT Support from our UK based helpdesk team

Our customers

See how we’ve helped organisations across different sectors become more productive and effective by leveraging cloud technology.

Case studies

See more

Managed IT Services