Managed IT Services
Are you worried that your IT Support isn’t being managed correctly? Does your current IT setup need better advice or recommendations? Are you concerned that your IT Support isn’t proactive enough or maybe just needs a bit of extra help in certain areas?
At TechQuarters, our fixed-price Managed IT Services is the ideal solution to any worries or IT Support needs your business might have. We help maintain, manage, and monitor your entire IT Infrastructure, or provide your current IT Team with help in specific areas they might need expert assistance in.
Fixed Priced Managed IT Services Package:
- Unlimited IT Support – 24/7
- Proactive infrastructure monitoring – 24/7
- Dedicated Account Management
- Quarterly Business Reviews
- New technology recommendations
- 3 years Cloud Roadmap IT Strategy document
- Managed Security
- Managed Backup
- Managed Asset database
- Managed Procurement service
- All for a fixed monthly fee
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If you’re currently feeling that way, we have the perfect solution for you – a dedicated Managed IT Services Provider. If your business has outgrown the IT Support you currently are using, or maybe your in-house IT Team could do with some additional support and help on projects – having Managed IT Services will most definitely help.
You’ll want to make sure you find the perfect fit, your IT Support should know exactly what your business needs in order to grow, and they should be able to find any issues with your current IT Infrastructure and give long-term solutions to these issues. A good Managed IT Services Provider will take proactive measures as well, so as to ensure you are always staying one step ahead of your competition.
They will keep an eye on the market for new technologies and always be mindful of any potential upgrades or improvements that they could be doing to provide even better IT Support.
Managed IT Services encompasses a few different aspects – all which provide equally important support for your business. Let’s take a look at five specific areas; IT Support Services, Windows Virtual Desktop Solutions, Backup, Disaster Recovery, Digital Transformation Solutions and Telephony.
IT Support encompasses a multitude of different roles and tasks that all are targeted towards improving and maintaining an IT System’s health and security. These include things such as providing unlimited helpdesk support at all hours of the day, managing your IT Infrastructure to ensure it is up to scratch and performing correctly, as well as making sure your staff have all the right equipment and hardware, they need to do their jobs, as well as any licensing that they might need. When you think of IT Support, you should take everything that goes into your IT needs into consideration, these are the things your IT Support Services will cover to ensure you can focus on the things that are important to you and leave the stresses of IT pains to the professionals.
In the last few years, most businesses have had to either move their entire working infrastructure to a remote kind of working style, or maybe just a portion of their teams needed to work from home. Due to this, the help of remote style working solutions has been something most businesses need now more than ever. Windows Virtual Desktop Solutions are a perfect example of this. Here at TechQuarters, we have helped countless businesses set up their work-from-home solutions. Whether your teams are using Macs, PCs, laptops or tablets, the Windows Virtual Desktop is ideal for all kinds of devices.
With almost all of our business, and personal, data being stored online these days, having secure and reliable backup is absolutely crucial for any business owner. Can you imagine what you would do if you lost vital information just because you hadn’t backed it up? This is part of our Managed IT Services offering, making sure your data is securely, reliably, and most importantly, frequently back up. We use an incredibly high rate of encryption to protect your data and store it on entirely resilient data centers such as Microsoft Azure. You won’t ever have to worry about data being lost again if you have the right backup plan and schedule in place.
You might be wondering what the difference between Disaster Recovery and Backup might be – they’re definitely not one and the same! Disaster Recovery refers to restoring your local servers and copying the data in case you ever lose access to them. It basically mirrors your entire infrastructure, and this is done each and every day, so that an exact copy or replica can be deployed in a matter of minutes if needed. This means that in the event of a disaster and you lose access to your website, we can have a copy of your site up and ready to use in no time. You’ll have less down time in the event of an emergency and save you the stresses of wondering ‘what if?’
Being at the forefront of Digital Transformation is critical to staying ahead of the game in today’s modern world. With so many new and exciting ways of working, collaborating, and doing business on a global scale being made available to us – it would be utterly silly for companies not to consider how they could transform digitally themselves. Here at TechQuarters, we’ve assisted countless transformations in a planned, systematic approach through our Managed IT Services Offering. Old and slow technology could be your downfall, why not get in touch with us and see if we can help highlight key areas to focus on that will help your business thrive.
No matter the kind of business you are in today – you more than likely require some sort of telephony service in order to operate. Here at TechQuarters, we have helped set up thousands of telephony systems for our customers, from large scale corporations needing intricate networks, to smaller homely businesses who just need the basics in order to get by. Nowadays, more and more businesses have had to embrace a hybrid style of work and have needed to become more accessible in other ways. Having a decent telephony service and system in place is crucial to ensuring your customers, and potential clients, are able to reach you when needed.