Searching for Business IT Support for Hatton Garden?
Fully Managed, Customer Focused and Proactive Business IT Services in Central London
TechQuarters are ideally located to help you if you’re located in Hatton Garden as well as surrounding areas such as Holborn, the Barbican complex, and Farringdon Road.
Our IT Support package includes:
- Unlimited calls to our UK help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Office 365 Training Bot
- Service reports
- New technology advice
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
Searching for a Proactive IT Support Service for London, Hatton Garden?
Are you fed up with reactive technology spending and not having a long-term plan for your IT and computer support?
Do you have dreams of a modern workplace with flexible working, but just don’t have the computer support expertise in house?
Are you tired of calling an IT and computer support help desk where no one picks up the phone or at best you get a call back from a junior engineer at the end of the day?
TechQuarters’ flagship service offers IT and computer support in Hatton Garden, and includes proactive 24/7 monitoring, regular advice on new and emerging technologies, unlimited calls and visits from our highly experienced cloud architects and engineers – all for a single price per user.
You can choose from our full unlimited outsourced IT and computer support service, or the lighter version of Cloud support for your Microsoft Cloud solution
Get in touch with us today to find out more about IT Support for Hatton Garden
What our customers say about our IT Support in London
“Very prompt, efficient and helpful in resolving the problem.”
“The support team was really helpful as always. Thank you very much.”
“Dan set up one of our laptops for a new user. I emailed him requesting this in the afternoon & the job was complete before 9:30 the following morning! Thanks Dan.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
%
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
%
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
What makes TechQuarters a top IT Support provider for Hatton Garden, London?
We’re a top IT support provider because we’ve designed our service with an emphasis on both efficiency AND customer service.
Other organisations will focus purely on closing calls quickly; we concentrate on ensuring our customers are 100% happy with the resolution before we close off a call. This is why our customer satisfaction scores are consistently over 95% ‘satisfied’ or ‘extremely satisfied’, whilst managing to maintain typical fix rates of 60% of calls closed in 30 minutes and 70% within 4 hours.
If you become one of our IT Support clients, you’ll get regular monthly strategic IT reviews and recommendations from your dedicated Account Manager. Being a Microsoft Gold partner, we can help you test out the latest Microsoft technology and software, and then implement it if you decide it’s right for you.
We’ve also developed a video training solution with thousands of ‘bit-size’ 15 second videos on how to use all the applications in Office 365 and Windows 10. This means if you do decide Microsoft is for you, we won’t just migrate you and leave you. Your users can easily get trained up on the new system from day 1 of the installation, ensuring you get a proper return on the investment.
Our clients also like the fact we’re located in a well-connected area of London. So if you need IT Support in , our field support engineers can get to your site quickly and easily.
Lastly, we’ve won several awards as recognition for being a Managed IT Support Service Provider and Cloud Evangelists. This means we’re constantly researching and learning about new technology, so we can pass on all that knowledge straight to you.
