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IT Support

Are you frustrated that your current IT Support is simply not reliable enough? Are you worried that there is too much downtime because your user issues are not being fixed quickly enough? 

Here at TechQuarters, we have developed our fixed-price IT Support Service where engineers answer the calls, and get to work immediately on your issues. Our fix rates average greater than 85% in less than 24-hours. 

Our Full IT Support London Package Includes:

  • Unlimited calls to our help desk
  • Unlimited call-outs to your sites
  • 24/7 proactive monitoring
  • Network monitoring
  • Account Manager
  • Service reports
  • New technology advice
  • Office 365 Training Application
  • Preferential project rates
  • Fixed monthly fee
* Remote IT Support packages available, site call-outs not included
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If any of these questions ring true to you, let us help. At TechQuarters, we have been trusted and proven providing IT Support for businesses in London for many years. We incorporate proactive services that manage and maintain your entire IT Infrastructure.

Not only that, but we go out of our way to ensure your system has the latest updates, most reliable security, and is backed up at regular intervals so that you never have to worry about losing your important data.

In today’s world having the right kind of IT Support is really important. Can you imagine what would happen if your teams couldn’t access their work and data for a day? What if someone tried to hack into your servers and steal private information, would you be able to prevent such an occurrence?

These are the kinds of things your IT Support team will take care of. They’re there to take the stress of IT away from you, and put them into the capable hands of qualified technicians and IT Support specialists to support you. 

If you need IT Support that will give you the peace of mind knowing your IT is in good hands, give us a call today.  

Remote IT Support

Having remote IT Support can seem scary. You might not be sure if having remote support will work because you’ve always used in-house IT teams, but we can assure you that this is far from the truth. The beauty of IT Support is that it can be done remotely 99% of the time. Thanks to the technological advancements that are available to us these days, we have a highly skilled team of technicians who can remotely assist any of our clients with their IT needs. These fixes are usually solved in a matter of minutes, saving you both time and money.  

 

IT Manager Support

Maybe your business already has an IT Manager who you know and trust – you value their work and input; however, they could do with some additional assistance and support when it comes to handling either more complicated IT tasks or help in terms of other IT tasks that they may not have the right expertise and knowledge to be handling. This is where IT Manager Support can play a huge role in benefiting your business – we provide IT Manager Support that will assist, guide, and help your current IT Manager to better do their job. Whether this be helping with tickets and callout issues, or simply managing your backup and licensing needs – IT Manager Support is a huge help to any business looking to expand and grow.  

 

Cloud Support

Having a huge, hot, and bulky on-prem server has become something of the past these days – the way forward is making use of cloud-based support and data storage options. As a Tier-1 Microsoft partner, TechQuarters are able to provide top-rated cloud-based solutions that your business should be using. As an example, we have used Microsoft’s Azure hosting service to help many of our clients move their workloads and data onto the Microsoft Cloud. We have a dedicated team of top-rated Cloud architects who are available 24/7 to support and assist you with any and all of your cloud support needs.  

 

Full IT Support

Full IT Support encompasses each and every minute detail that you could possibly think of managing when it comes to your businesses entire IT Infrastructure. This means servers, data backups, hardware, licensing, IT support, providing proactive recommendations and solutions, regularly upgrading your systems, and a lot more! With Full IT Support you will have a dedicated Account Manager to handle your IT, meaning you always have someone to talk to if need be. Our teams are filled with highly skilled and technically accredited technicians who provide only top-class assistance and help. If your business could do with having reliable, trusted Full IT Support – speak to us today.