Are you looking for Reliable Business IT Support in Manchester?

Award-Winning TechQuarters provide Proactive and Professional IT Support for businesses and organisations in Manchester

Are you tired of calling an IT Support helpdesk where no one picks up the phone, or at best you get a call back from a junior engineer at the end of the day?

When the engineers turn up at your site, are they different ones every time, that leave quickly without fixing your issues?

Or are you frustrated with a variable bill that seems to be ever-increasing and, on top of that, you never get any proactive advice on new technology?

This is why at TechQuarters we developed our flagship service which provides you with outsourced IT Support in . It comes with reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice on new technologies to keep you one step ahead of your competition.

You can choose from our full unlimited outsourced IT support service, or the lighter version of Cloud support for your Microsoft Cloud solutions.

Our Full-Service IT Support package includes:

  • Unlimited calls to our help desk
  • Unlimited call-outs to your sites
  • 24/7 proactive server and network monitoring
  • Dedicated proactive Account Management
  • Service reports
  • New technology advice
  • Office 365 Training Bot
  • Ad-hoc project services as preferential rates
  • All for a fixed monthly fee

Our Remote IT Support package includes:

  • Unlimited calls to our help desk
  • Dedicated proactive Account Management
  • Full Technology Audit
  • Support Service Reports
  • Remote New User Setup
  • New Technology Advice
  • Office 365 Training Bot
  • All for a fixed monthly fee

What our customers say about our IT Support:

“Very prompt, efficient and helpful in resolving the problem.”

“The support team was really helpful as always. Thank you very much.”

“Dan set up one of our laptops for a new user. I emailed him requesting this in the afternoon & the job was complete before 9:30 the following morning! Thanks Dan.”

TechQuarters IT Support Statistics

Office 365 users on-boarded

%

Helpdesk fixes within 8 hours*

Users trained in our Cloud Academy

%

Customer Satisfaction Score*

Accessibility training videos and counting...

* Based on 2018 figures

Get in touch with us today to find out more about our Award Winning IT Support in

 

TechQuarters - 10th Floor, 3 Hardman St, Manchester M3 3HF

Visits by appointment only, please call us on 0800 148 8001 to make arrangements.

What makes TechQuarters different to other IT Support companies in ?

We’re sure you’ve investigated lots of different IT Support companies in , so what makes us different from all the rest?

Here are a few reasons we think you’d enjoy a partnership with us:

  • Our culture is work hard but have fun too! We really enjoy organising socials, trips and as a team, meaning we have low staff turnover and you get to speak with the same people, who really get to know your account
  • We are easy to work with and adaptable, so we always deal with issues in a friendly and timely manner
  • Proactivity is in our blood. We’re here to not just fix IT issues, but to help you benefit from all the new technologies, so you will never feel left behind when it comes to your IT
  • We monitor your systems 24/7, so if we see if anything unusual, we get on it and fix it before it comes an issue
  • We have a 96.3% retention of clients this year, and pride ourselves on our customer service