IT Support for Microsoft Azure

Get access to our specialist team of Microsoft Gold Partner level Cloud Architect Engineers and Support Staff

TechQuarters has a specialist services helpdesk that’s full of third-line engineers targeted with understanding the back-end of Microsoft Azure. They can work with your third-line teams or your onsite IT engineers, whether they need someone to talk them through an issue or work with them in-partnership to optimise your setup. The reason we know Microsoft Azure extremely well is because we’re a double gold standard on this platform.

As well as Microsoft Azure support, we also do support for services hosted in Azure – such as Windows Virtual Desktop support as well.

TechQuarters are not your typical IT Support Helpdesk

It’s simply a fact of life that IT systems (both software and hardware) don’t always work in exactly the way people expect to begin with.

At TechQuarters, when you call our IT Helpdesk you won’t speak to a voicemail system or a ‘call logger’, you’ll speak directly to our managed IT services team.

Within our helpdesk team, we have smaller teams managed by a Support Manager who ensure calls are are being answered quickly, customers are updated and the queue is being managed.

We always emphasise great customer service over and above IT jargon (or ‘geek-speak’ as it’s sometimes called). When we are hiring WVD Support Engineers we look for people who are knowledgeable, experienced, personable and professional.

We know from our customers that this makes our WVD Support Engineers much more approachable and helps them and their staff to develop solid relationships and trust with our helpdesk team.