Looking for Business IT Support for Bellsize Park?

TechQuarters offer fully managed, proactive outsourced IT Support for Bellsize Park, as well as surrounding areas such as Swiss Cottage, Kentish Town and Camden.

 

Businesses are reliant on ever-increasing amounts of complex  IT systems, so it’s more important than ever that you have a good IT support service in the background, making sure everything is running smoothly. TechQuarters’ flagship service is a reliable and proactive IT Support service, run by experienced and customer-friendly engineers.

It comes with unlimited calls and call outs, reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice on new technologies – all with a consistent bill at the end of the month. This means no more worrying about a bigger bill when you need an onsite visit, or frustration over inconsistent SLA’s every time you call up. We offer you complete peace of mind when it comes to your IT.

We also offer a remote IT support service for Bellsize Park area as well, if you’re looking for something without call outs or site visits.

Our Full-Service IT Support includes:

  • Unlimited calls to our help desk
  • Unlimited call-outs to your sites
  • 24/7 proactive server and network monitoring
  • Dedicated proactive Account Management
  • Service reports
  • New technology advice
  • Office 365 Training Bot
  • Ad-hoc project services as preferential rates
  • All for a fixed monthly fee
“Always really quick and responsive help. Many Thanks.”
“Managed the issues really quickly, all sorted now.”
“The support team was really helpful as always. Thank you very much.”
London small business it support

TechQuarters IT Support Statistics

Office 365 users on-boarded

%

Helpdesk fixes within 8 hours*

Users trained in our Cloud Academy

%

Customer Satisfaction Score*

Accessibility training videos and counting...

* Based on 2018 figures

Get in touch with us today to find out more about IT Support for Bellsize Park area

What makes us one of the best IT Support providers in Bellsize Park?

Our priority is fixing your issues in a timely fashion, without forgetting customer service. Our typical fix rates are 60% of calls fixed within 30 minutes and 70% in less than 4 hours.

Meanwhile our customer satisfaction score averaged at 96% in the first half of 2019 – so we don’t compromise on service.

You get regular monthly meetings with your Account Manager to discuss IT strategy and recommendations. We pride ourselves on being at the forefront of new technologies and guiding our customers through the various options.

As a Microsoft Gold partner, we are at the forefront of the latest offerings from Microsoft and can pass on software trials and testing opportunities to you, so you can decide whether a solution is right for your business before you invest in it.

Most importantly, we’ve developed a web app video training solution with thousands of ‘bite-size’ 15 second videos on how to use all the applications. This way, once you’re migrated, your users know what they are doing in the new system from day one. This ensures you get a good return on your investment.

Lastly, TechQuarters have received numerous awards recognising our work as leaders when it comes to developing new solutions and mastering the latest technology. This means we don’t just sit back and wait for you to call us about what’s new, we want you to enjoy the benefits of the latest technologies, just like we do.

Which of these customer scenarios best describes you?

IT Support - 5 to 50 employees

Fully outsourced IT, unlimited fixed-price support inc. helpdesk, callouts, 24/7 monitoring

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IT Support - 50 to 100 employees

Fully Outsourced IT or Co-Support with your in-house team

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IT Support - 100 to 250 employees

Partial IT Outsourcing or modular support, from 1st Line, to Cloud Support to Engineers on-site

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Cloud Support - Microsoft 365 or Azure

Helpdesk support for your Microsoft 365 applications or Specialist support for Azure hosting

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Office 365 Migration

Utilise our Project Consultants to plan, migrate or develop your Microsoft 365 subscription

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User Training – Microsoft 365

A suite of e-learning videos, playlists and classroom sessions on Microsoft 365, Windows 10, Security and more

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Get in touch with us today to find out more about our Award Winning IT Support in Bellsize Park

 

London small business it support

TechQuarters don’t just offer customer focused IT Support in Bellsize Park

Although IT Support is our flagship service, we have a great variety of other services and solutions we can talk to you about too.

Our team of Cloud Architects are experts when it comes to all things Microsoft. We can help you select which Office 365 license best suits your business, then migrate your business safely and smoothly to Office 365 and Windows 10. We also have extensive experience with cloud hosting with Azure. We’ve helped our customers utilise Microsoft Azure by hosting servers, creating a hybrid cloud setup (half cloud, half on-premise) and implementing full backup services and disaster recovery scenarios.

Once you are already using Office 365 and Windows 10, we can help your users make the most of the new software (and you prove the ROI of your migration along the way) with our 365 Cloud Academy training. We’ve created thousands of 10-15 second videos on all things Office 365 and Windows 10, easily watchable through an online web app with playlists.

Plus, to ensure your new digital workplace is as inclusive as possible, we’ve created playlists on all the great accessibility functions in all the products and edited all videos in an inclusive style with both subtitles and audio description.

Lastly (but not least importantly) is IT Security. Whether it’s device protection, data policies, firewalls or even GDPR – we can work with you to find a solution you’re happy with meet your cyber security needs.

Get in touch with us today to find out more about our Award Winning IT Support in Bellsize Park

 

Next webinar session is September 23rd at 10am:

June EventBrite Banner Menu

Join our webinar exploring how we can help you reduce your ongoing IT costs, without compromising on quality or user productivity.

AGENDA: 10-11 AM

  • Hardware, devices and telephony
  • Collaboration & communications
  • Remote desktop setup
  • Remote working capabilities and practices
  • IT security and secure data practices
  • Q&A

Register your interest below