Welcome to the TechQuarters Blog
Welcome to TechQuarters blog. Here you’ll find posts on the latest technology news and trends, Microsoft updates and releases and our very own TechQuartersTV video series. We’ll also be sharing some fun TechQuarters company posts, so you can learn a bit more about us and what we get up to. Take some time and have a browse.
Can Managed Service Providers Replace an Internal IT Support Team?
In this video, our CEO and Founder, Chris, talks about whether a Managed Service Provider can replace internal IT Support, as well as several ways your existing team could work with an MSP to help expand their team? If you're interested in learning more about what a...
Better Business Continuity with a Managed Service Provider
In this video, our CEO and Founder, Chris, talks about the benefits of an Managed Service Provider when it comes to Business Continuity and Disaster Recovery. If you're interested in learning more about what a Managed Service Provider can do for your business, visit...
Your IT Strategy
In this video, our CEO and Founder, Chris, talks about the benefits of an internal IT team versus outsourcing to a Managed Service Provider, once your organisation gets to the point where it needs some help with IT strategy. If you're interested in leanring more about...
Quarterly Business Reviews with IT Partners
In this video, our CEO and Founder, Chris, talks about what you should be getting from your Quarterly Business Reviews from your IT Partner. There are 3 main areas your Account Manager should be covering, so watch the video or read the transcript below to make sure...
How Microsoft 365 uses AI to help you Work Smarter
AI & Microsoft For the last few years Microsoft has been making some excellent advancements with the help of AI, and not just with making the use of their products and services smarter and more intuitive. Partnered with Science Foundation Ireland (SFI), Microsoft...
New Microsoft Teams Calling Features for 2021
Here at TechQuarters, we certainly feel that Microsoft Teams is a perfect platform for working in 2021. It has been integral to our coronavirus strategy, and before that it allowed us to maintain contact with customers and social interaction with our colleagues...
What is a Managed Services Provider?
What are Managed Services Providers? Managed services is the practice of outsourcing the maintenance of an organisation’s IT infrastructure. Providers of managed services help their customers get the most out of IT by developing a unique plan to fit their business...
Specialist IT Support for Work From Home Users
Have you moved your business to be a long term work from home organisation and are now looking for a specialist work from home support service? This quick video covers who our remote IT Support service might work for, as well as a breakdown of the service below that....
What are the Top 5 Features in a Support Contract?
When you're looking around for a few Support Provider, it can be confusing what are the basic elements a support service should contain. So our CEO, Chris, has put together a quick video running through the top 5 aspects of a support service you should be getting....
Why outsource your IT Support as an SMB?
What are the benefits of of outsourcing your IT Support as a smaller business? Watch out video below, or else read the transcript as to how you can get access to an IT team for less than hiring someone internally with the right type of service.So, if they're crashing,...
What is the new style of IT Support for 2021?
What will IT Support look like in 2021? Well we've has some thoughts! Watch our latets video or read the transcript below about the new, more cost effective support service that has been becoming increasingly popular during remote working times. Then check out our 3...
Getting left behind due to lack of proactive IT advice?
Do you feel like you're business is being affected by the lack of proactive advice from your IT provider? In this short video, we go through how proactive advice can help you and how it should be presented. Watch or read the transcript below.Do you feel you're getting...
Examples of False Promises from IT Support Engineers
In this video in our IT Support series, Chris, our CEO & Founder, talks about false promises from engineers and how your IT partner should be organised to avoid miscommunication. Check out the video or read the transcript below, then if you are interested in...
What are Callouts in an IT Support Service?
In this quick video in our IT Support breakdown series, our CEO and Founder, Chris, summarised what are callouts and what it might entail. Watch the video or read the transcript below, then if you are interested in hearing more about our support service - visit our...
The Importance of Engineer Communication at an IT Support Company
In this video in our IT Support breakdown series, our CEO and Founder, Chris, talks about the importance of engineer communication and ensuring your IT Support providers helpdesk staff won't just talk to you and your users in technical language that you don't...
The Importance of Company Culture at your IT Partner
In this video in our IT Support series, Chris, our CEO & Founder, talks about he important of company culture when looking for an IT partner. Check out the video or read the transcript below, then if you are interested in our IT Support service – our contacts...
Data Security and Brexit – What Should You Be Thinking About?
As we all know, the UK has left the EU – but after the 31st of January 2021, the transition period will be over and EU law will no longer apply to the UK. This will have implications for a range of sectors, but for now we’d like to talk about what it will mean for...
How to get Continuity across IT Support Calls and Engineers
In this video in our series on various IT Support service features, we look at how as a provider we avoid you having to repeat your issue to multiple engineers as it perhaps gets escalated, or passed to someone else. A common frustration when calling a helpdesk across...
What is Proactive IT Support and what should you Expect from your Provider?
When you think of an IT Support service, you may just think of users sending emails or making phone calls to your provider whenever they have an issue. However, it should be much more proactive than that. In this video our CEO and Founder, Chris, talks about what is...
The importance of Support Team Structure to an IT Support Service
In this video on Support Team structure, our CEO & Founder, Chris, goes over what you should be looking for when shopping for an IT Support provider - as it's important to know the helpdesk is well organised with a managed in terms of support team structure. Watch...
Can Managed Service Providers Replace an Internal IT Support Team?
In this video, our CEO and Founder, Chris, talks about whether a Managed Service Provider can replace internal IT Support, as well as several ways your existing team could work with an MSP to help expand their team? If you're interested in learning more about what a...
Better Business Continuity with a Managed Service Provider
In this video, our CEO and Founder, Chris, talks about the benefits of an Managed Service Provider when it comes to Business Continuity and Disaster Recovery. If you're interested in learning more about what a Managed Service Provider can do for your business, visit...
Your IT Strategy
In this video, our CEO and Founder, Chris, talks about the benefits of an internal IT team versus outsourcing to a Managed Service Provider, once your organisation gets to the point where it needs some help with IT strategy. If you're interested in leanring more about...
Quarterly Business Reviews with IT Partners
In this video, our CEO and Founder, Chris, talks about what you should be getting from your Quarterly Business Reviews from your IT Partner. There are 3 main areas your Account Manager should be covering, so watch the video or read the transcript below to make sure...
How Microsoft 365 uses AI to help you Work Smarter
AI & Microsoft For the last few years Microsoft has been making some excellent advancements with the help of AI, and not just with making the use of their products and services smarter and more intuitive. Partnered with Science Foundation Ireland (SFI), Microsoft...
New Microsoft Teams Calling Features for 2021
Here at TechQuarters, we certainly feel that Microsoft Teams is a perfect platform for working in 2021. It has been integral to our coronavirus strategy, and before that it allowed us to maintain contact with customers and social interaction with our colleagues...
What is a Managed Services Provider?
What are Managed Services Providers? Managed services is the practice of outsourcing the maintenance of an organisation’s IT infrastructure. Providers of managed services help their customers get the most out of IT by developing a unique plan to fit their business...
Specialist IT Support for Work From Home Users
Have you moved your business to be a long term work from home organisation and are now looking for a specialist work from home support service? This quick video covers who our remote IT Support service might work for, as well as a breakdown of the service below that....
What are the Top 5 Features in a Support Contract?
When you're looking around for a few Support Provider, it can be confusing what are the basic elements a support service should contain. So our CEO, Chris, has put together a quick video running through the top 5 aspects of a support service you should be getting....
Why outsource your IT Support as an SMB?
What are the benefits of of outsourcing your IT Support as a smaller business? Watch out video below, or else read the transcript as to how you can get access to an IT team for less than hiring someone internally with the right type of service.So, if they're crashing,...
What is the new style of IT Support for 2021?
What will IT Support look like in 2021? Well we've has some thoughts! Watch our latets video or read the transcript below about the new, more cost effective support service that has been becoming increasingly popular during remote working times. Then check out our 3...
Getting left behind due to lack of proactive IT advice?
Do you feel like you're business is being affected by the lack of proactive advice from your IT provider? In this short video, we go through how proactive advice can help you and how it should be presented. Watch or read the transcript below.Do you feel you're getting...
Examples of False Promises from IT Support Engineers
In this video in our IT Support series, Chris, our CEO & Founder, talks about false promises from engineers and how your IT partner should be organised to avoid miscommunication. Check out the video or read the transcript below, then if you are interested in...
What are Callouts in an IT Support Service?
In this quick video in our IT Support breakdown series, our CEO and Founder, Chris, summarised what are callouts and what it might entail. Watch the video or read the transcript below, then if you are interested in hearing more about our support service - visit our...
The Importance of Engineer Communication at an IT Support Company
In this video in our IT Support breakdown series, our CEO and Founder, Chris, talks about the importance of engineer communication and ensuring your IT Support providers helpdesk staff won't just talk to you and your users in technical language that you don't...
The Importance of Company Culture at your IT Partner
In this video in our IT Support series, Chris, our CEO & Founder, talks about he important of company culture when looking for an IT partner. Check out the video or read the transcript below, then if you are interested in our IT Support service – our contacts...
Data Security and Brexit – What Should You Be Thinking About?
As we all know, the UK has left the EU – but after the 31st of January 2021, the transition period will be over and EU law will no longer apply to the UK. This will have implications for a range of sectors, but for now we’d like to talk about what it will mean for...
How to get Continuity across IT Support Calls and Engineers
In this video in our series on various IT Support service features, we look at how as a provider we avoid you having to repeat your issue to multiple engineers as it perhaps gets escalated, or passed to someone else. A common frustration when calling a helpdesk across...
What is Proactive IT Support and what should you Expect from your Provider?
When you think of an IT Support service, you may just think of users sending emails or making phone calls to your provider whenever they have an issue. However, it should be much more proactive than that. In this video our CEO and Founder, Chris, talks about what is...
The importance of Support Team Structure to an IT Support Service
In this video on Support Team structure, our CEO & Founder, Chris, goes over what you should be looking for when shopping for an IT Support provider - as it's important to know the helpdesk is well organised with a managed in terms of support team structure. Watch...
