Are you looking for IT Manager Support?
Do you need additional support or extra resources to run your helpdesk services? Perhaps you are looking to free up some time and resources for higher priority tasks or IT projects?
At TechQuarters, we’ve developed a trusted IT Manager Support Offering that is ideal for different situations. Our technical teams can provide the additional resources and expertise needed when your IT Manager or technical team aren’t able to assist. Our IT Manager Support Service is perfect for relieving some of your IT Manager’s workload and pass off more intensive IT projects to our specialised technical support teams.
Our IT Manager Support Packages include:
- Unlimited calls to our help desk
- Unlimited callouts to your sites
- 24/7 proactive monitoring
- Network monitoring
- Dedicated Account Manager
- Service reports
- New technology advice
- Office 365 Training Application
- Fixed monthly fee
Send us an Enquiry
TechQuarters has been providing outsourced IT support to businesses for over a decade, and IT Manager Support fits in with this perfectly. Many of our customers have their own internal IT staff, where our primary role is to provide bounce out support, thus ensuring the customer’s internal IT team is not overwhelmed by cases.
We usually take between 30 and 50 per cent of IT support issues, so that your IT manager does not have to worry about them.
We have a helpdesk full of experienced engineers at a range of levels, from first line technical support, all the way up to project work such as Cloud Architecture.
Our IT Manager Support aims to take on a certain number of cases per month. Whether it be simple first line queries, or in-depth support issues; the purpose is the provide support that is in line with your IT manager’s overall IT strategy.
What makes our IT Manager Support different?
The IT Manager Support package is similar to our Full & Unlimited Support package, but because it is designed to manage a portion of your company’s IT support needs, there are caps to the service that make it more cost effective. This means you have the freedom to select the perfect package to match your business needs and goals.
If your IT Manager could benefit from having additional outsourced support for certain jobs, speak to us today and let’s see how we can help.