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Bounce Out IT Support

Bounce Out IT Support

Are you concerned that your current IT Support isn’t able to handle all your support tickets? Are you worried that some support problems aren’t being dealt with correctly? Do you have an internal IT Support Team, that occasionally needs to bounce out certain tasks or cases to an experienced provider?

Our Bounce Out IT Support Offering is the perfect solution to this common problem. At TechQuarters, we provide the option to bounce out just some of your current IT problems or tasks to us and have our team of technical experts solve the problems or manage the specific IT tasks that your current in-house team might need help with.

 

Our Bounce Out IT Support Packages include:

  • Capped level of helpdesk calls
  • Back up support for unique infrastructures
  • Bounce out 1st, 2nd or 3rd line cases
  • Flexible packages to suit your needs
  • 24/7 proactive monitoring
  • Network monitoring
  • Infrastructure Bounce Out
  • Dedicated Account Manager
  • Service reports
  • New technology advice
  • Fixed monthly fee
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Send us an Enquiry

TechQuarters provide Bounce Out IT Support packages which are ideal for these kinds of situations. If your current IT Team are needing a bit more expert help for those particularly tricky cases, we can help.

We have an expert team of world-class IT technicians, all qualified in the latest certifications, who are on-hand 24-hours day for these kinds of cases.  

The COVID-19 pandemic caused many business owners to rethink their working structures and forced them to make changes to the ways in which they operate.

Due to these changes, many companies now have a higher need for specialized IT Support to help manage certain aspects of their IT which previously might not have needed much attention.

TechQuarters provide Bounce Out IT Support packages which are ideal for these kinds of situations. If your current IT Team are needing a bit more expert help for those particularly tricky cases, we can help.

We have an expert team of world-class IT technicians, all qualified in the latest certifications, who are on-hand 24-hours day for these kinds of cases.

How our Bounce Out Support will help your teams

Our Bounce Out Support is completely customizable so you can make sure you include what you need and nothing more. This could include things such as how many callouts you might need, what specific support would your current IT Team benefit from, and then assessing all of this and working out the ideal price and package. You’re IT Team will have a little less pressure on themselves, and your IT Infrastructure will no longer be impacted.

If you’re feeling as though your IT Team could do with a bit of extra support, give us a call today and let’s see how we can help.

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