On Wednesday, Microsoft was hit with a now rectified networking outage that took down its cloud platform and some services such as Teams and Outlook for a while – users around the world were a little alarmed when they couldn’t access their Microsoft features.
Luckily, this outage was quickly resolved and restored, so users were able to make use of their Microsoft services once more. However, many companies that didn’t have an experienced IT support partner to keep them updated were left wondering what to do and where to go from here.
TechQuarters are a qualified Microsoft Solutions Partner, so we have a direct line of contact with Microsoft and are able to feedback on the latest updates and advancements as they happen – keeping our customers up-to-date on what’s happening and when things are expected to be back up and running.
In the meantime, we are able to offer backup solutions such as helping teams to be setup with Zoom or using WhatsApp to make calls for example. These temporary solutions will ensure that your teams are able to do what they need to do, while we provide you with updates regarding when you can expect your Microsoft services to be back to full use.
While you might not be able to use certain services, in the very least, you will know what is happening, when things will be back up, and receive timely responses to the problem. Our teams are constantly monitoring root-level traffic and social sites so as to be able to provide an update on when systems are back online.
Needing IT Support For Times Like This?
Did you find yourself experiencing some downtime during this outage? Were your teams unable to make use of specific services and therefore you were stuck in terms of how to proceed and get things going? Were you in the dark and unsure whether or not others were experiencing the same kind of downtime as you?
If you find yourself asking these questions, then having support from a timely, efficient, and in-the-know IT Support Partner like us is what you need. At TechQuarters, we provide you with instant feedback, communicate in a timely manner and will ensure your business and teams have alternative solutions available for you to make use of in times of need.
If you’re in need of an IT Support Partner, give us a call or send us a mail, we’d love to help.