In this post, we’re going to cover the benefits of audio & video conferencing and how it can build a productive workforce using a tool that has boosted productivity by 30% in our organisation.

#1 Frequent Communication

Communication is so important for any successful business. If you want to get the best from your workforce, you need to have the best level of communication across individuals and teams so they can collaborate and be productive.

We think everyone needs a video/audio conferencing tool in their organisation whether big or small – it useful for many scenarios. If you’re a smaller organisation and have frequent meetings with partners & customers, you can really make use of the video conference tool to build and maintain a relationship with them. If you’re a larger organisation with several branches scattered across the globe, people can often feel disconnected and out of sync because of lack of face to face time. Therefore, video and audio conferencing can be extremely beneficial as you can improve relationships with other teams, be in sync with company goals and use that time to understand business processes.

98% of employees on average state that video conferencing helps with relationship building inside and outside the company. (Source; Lifesize 08th August 2016)

We recommend using Microsoft Teams when it comes to a video and audio conferencing. Microsoft Teams is designed to improve and encourage frequent communication. It’s the future of working enabling teams to stay connected. It provides users with an opportunity to discuss, share ideas, disagree, ask questions and actions can also be driven through these virtual meetings.

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#2 Increased Productivity

If collaboration is done right – it can increase productivity significantly. For example, two people who are from different departments are set a deadline to complete a document together – but are based in different locations. This is an issue because it means they must find time in their diary to travel, work on the document and complete it in short space of time.

The best way to resolve this issue, and (side bonus) also save on travel costs, is to collaborate using a tool like Microsoft Teams. Microsoft Teams enables users to work on documents in real time and be able to see changes the other person makes, which is great. You can even do this whilst being in a video conference call, almost like you’re working together in person. There’s communication and collaboration happening at the same time and potential for the work to be completed by its deadline – and all they need is a WIFI connection.

89% of employees on average agree that video conferencing reduces time to complete projects or tasks. (Source; Lifesize 08th August 2016)

Another great scenario where audio and video conferencing can be very useful, is when you’re running late to an internal meeting. Don’t let a delayed train stop you from attending the meeting & missing all the important information. You can dial yourself into the meeting and make notes in OneNote at the same time – it’s almost like you’re there (and hopefully everyone will agree it doesn’t really count as being late?).

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#3 Clear Communication – Less Misunderstanding

I think we can all agree that nothing is more frustrating than miscommunication. So how can we reduce this in an organisation? It can be challenging when everyone is dispersed different departments and branches, but our best advice is to step away from the email! By jumping on a quick virtual meeting, people can explain tasks, actions and goals in detail so that everyone else is on the same page. It’s also an opportunity for people to ask questions, which is so important as it can reduce human error significantly. The last thing anyone needs is to have miscommunication in the office, work gets done to then find out it’s not useful – sigh!

By this point you might be thinking, but my office is so busy! Or I work from home and don’t want to be ambushed by a spontaneous video call with my ironing in the background. Luckily, Microsoft Teams has this great feature built in called ‘Background Blur’ which enables users to blur their background so it’s not distracting to users. This is one of the many great features in team to ensure you and your team are communicating clearly and frequently.

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#4 Optimised Attendance

Many organisations might find that there is a higher attendance record for virtual meetings than in person. Whether you’re calling a partner or holding a mass internal virtual meeting – generally everyone tunes in promptly. One of the reasons being it’s easier to just stay in your seat, click and be present in a conversation/discussion. It doesn’t require too much effort, and it takes less time away from people’s other tasks as the can usually tune in from their desks hence the higher attendance rate.

This brings us to another reason they’re great, as most people don’t love travelling – especially if your commuting in and out of London. The best thing to do is to save time and the costs of travelling and be present virtually. Investing in video/audio conferencing tools can help reduce time and costs significantly, it really is the future of working.

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#5 Training Mass Audience

This is a great cost-saving benefit. Organisations spend a huge amount of time and money with internal training programmes. They tend to use traditional methods of training their users – such a classrooms style session. However, a lot of time goes into planning these sessions and ensuring there’s enough resources for everybody. For example, training 100 people but only have a training room available for 20 means that you may have to book 5 whole day sessions or more to cater to everyone. 5 days of training everyone internally when it can become much simpler! One day training 100 employees virtually without having to spend time booking rooms, buying physical resources and saving time. This is very useful especially for larger corporate organisations who run internal training sessions regularly.

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Microsoft Teams for Video Conferencing

There are so many more benefits of video and audio conferencing, it’s the future of working. Every business owner wants to save time and money, they want their users to be more productive and efficient – hence why video conferencing is used by many successful organisations. More and more it’s being seen as an essential way of working, especially for corporate organisations. We cannot recommend using Microsoft Teams enough; it’s built in features enable users to collaborate and communicate effectively. It’s super simple and easy to use and can make a difference to every single department in your organisation.

If you’d like to know, have a look at our blog post about the difference between Microsoft Teams and Slack.

And if you’re interested in learning more about Microsoft Teams and how it can boost productivity and communication in your organisation, get in touch with us.

Next webinar session Jan 27th ’21 at 11am – ‘Perfect your Modern Workplace’ Webinar: Best Practice IT Cloud Systems from Microsoft

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What will we cover?
  • Working from Home vs Hybrid Office
  • Best Telephony & Teleconferencing Systems
  • Securing your Company Data & Protecting Against Malware
  • What new hosting is available in the Cloud?
  • What User Training & Helpdesk Services are Available?

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