1st Line Helpdesk Support for Your Business
Is your current IT Provider never available or take too long to solve simple issues? Are you losing time and money because your IT Support isn’t up to scratch? Does your business need additional IT Support that you can really depend on at any time?
At TechQuarters, we have a dedicated 1st Line Helpdesk Support Offering that will suit any business, no matter its size or setup. Our helpdesk is available 24-hours of the day and are well-versed in quickly and efficiently handling any minor IT Support issues your users may be dealing with.
Our 1st Line Helpdesk Packages Include:
- Unlimited calls to our 1st line help desk**
- 24/7 proactive monitoring
- Network monitoring
- Dedicated Account Manager
- Service reports
- New technology advice
- Fixed monthly fee
** capped call number options available
Send us an Enquiry
If you are currently feeling as though your IT Support isn’t providing you with the kind of helpdesk support that you need. At TechQuarters, our 1st, 2nd, and 3rd line helpdesk support is top class – we have a team of dedicated, highly qualified, and professional experts who are on hand at all times of the day to help your teams with anything they might need.
As a company, having IT Support that offers a helpdesk option is crucial – you’ll completely eliminate the stresses and headaches of having to worry who fixes what and which kind of technical experts you need to solve a particular problem. All of this is handled efficiently and effectively by your IT Support Providers Helpdesk Support Teams.
Our First Line Helpdesk Support is made up of a worldwide team who provide fast and basic IT Support when needed. If you’re having an IT issue, you would give them a call and have them point you in the right direction in terms of what to do or who they will be putting you in touch with if your issue needs assistance from someone with more knowledge than them. They’ll take down all the details they need from you and our 2nd line helpdesk support will be in touch to help you.
Why are TechQuarters your ideal Support Partner?
If your business is in need of IT Support that takes care of all your IT needs, no matter how big or small they may be, TechQuarters can help. We have been providing award-winning IT Support for over 10 years and always ensure that our technical teams and support technicians are qualified with the latest accreditations and assessments needed in order to provide our clients with the most exceptional IT Support one can provide.
If you’re looking for an IT Support Partner that you can put your trust in and know that they have the best teams and technical staff to support your business, give us a call and let’s see how we can help you.