Telephony (VoIP)

Voice over IP (VoIP) has been around for 10 years+ now and the quality of the service delivered today is easily comparable, if not better than in-house PBX systems. VoIP is all about making calls over the internet and as such can span the breadth of countries and continents for a fraction of the cost of old style networks.

Many of today’s main players in the market such as our partners, Avaya or Cisco, provide very reliable hosted systems and with communication lines from ISP’s being of a higher quality and bandwidth, these solutions have come to the fore.

If you answer yes to one of the following, then VOIP may well be right for you.

• Do you want to network your telephone systems across multiple sites?

• Are you looking to cut the cost of your calls?

• Do you want a simple flexible system for different types of users?

• Are you moving offices?

• Is your present system a little long in the tooth?

VoIP scales incredibly well as your companies grows and is well maintained because it managed 24/7 in a centrally hosted infrastructure.
Our systems also have business continuity built into them so if you phone system goes down, the users don’t see it and you carry on as normal because the backup solution simply kicks in.

So all that is needed is a broadband connection, a handset or even a softphone on a laptop with a headset, so you can travel and use it anywhere and then you hook into your own server in a hosted centre. That’s it, quite simple and it opens you up to a wealth of flexibility and there some very clever functions built into the systems to help manage your business processes, whether you are a call centre, a consultancy or even a temporary office.

Contact TechQuarters on 0800 148 8001 for more info’ or email info@techquarters.com.