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Chris Dunning Interviews Katrina Borthwick

In this series from TechQuarters TV, Chris interviews Katrina Borthwick (Microsoft Office 365 SMB Business Lead) on topical Office 365 questions, IT Trends, GDPR, Digital Transformation and Office Applications.

Part 1 – Starter Questions

We started of this interview with a quick warm up before a deep dive into the topics; asking Katrina what’s her favourite emoji and many more interesting fun questions. She gave an interesting response as seen in the video.

Part 2 -Microsoft Inspire

Part 2 of our series focuses on the upcoming Microsoft Inspire event (formally WPC), giving helpful tips for partners attending. The Microsoft Inspire events enables partners to focus on great opportunities and changes being made, the event is great for networking and meeting experts on key areas.

Part 3 – Value Customers

Katrina Borthwick explains how partners can differentiate themselves from the market. What keys areas to focus on to make sure they gain profit such as truly helping their customers and providing services they value.

Part 4 – The Future of Office 365      

The focus of this video is user adoption, it’s important that partners help drive user adoption. There were 350 updates in the last year, users need to be trained up on office 365 so they can benefit from being more productive and efficient. Partners also benefit from helping customers leverage the right tools as the renewal rate is 95%.

Part 5 – GDPR

General Data Protection Regulation (GDPR) has been the centre of attention as business and consumers are worried about their data getting in the wrong hands. Katrina explains in this video on how to protect your data and become GDPR compliant. Microsoft provides Protection Advanced Services such as Advanced Threat Protection and Service Management.

Part 6 – Fun Questions

Finally, we wrapped the series up with a few quick-fire fun questions. We wanted to know Katrina’s favourite feature in Office Outlook and as expected it was one of the super useful calendar feature. We really hope you enjoyed this series and be sure to share and like.



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